Optimize costs and productivity with advanced workforce analytics

The mission of IT leaders today is to drive growth and strategic renewal by transforming an organization’s traditional analog businesses into digital ones, that create new value through the smart use of digital tools, platforms, technologies, services, and processes.

Orchestrate the design, development and deployment of new digital business models

Acumen provides the data. With measurement of the KPIs that matter to your organization, together with deep dive analytics and insights delivered by configurable dashboards, Acumen provides the critical capabilities to support your role:

  • Determine how IT is being used across the organization
  • Identify, measure and optimize opportunities for spend reduction and business process optimization
  • Understand the digital agility of your employees and evaluate your readiness for digital transformation
  • Prove IT’s value and show the business impact of IT. Track digital initiatives and ensure strategic objectives are being met
  • De-risk transformation programs with accurate data across the entire IT Estate
  • Track the employee digital experience and identify opportunities to improve productivity and employee satisfaction
  • Evaluate user journeys and identify inefficiencies that are hindering digital growth

Optimize and reduce IT costs

Facilitate cost optimization programs that deliver efficiencies and savings that can fund digital innovation. Find all your inactive, oversized and duplicate infrastructure and application licenses, track license and workload usage, and optimize licenses by reallocating or realigning them to the most appropriate subscription tier.

Remove blockers to increased productivity

Evaluate user journeys and identify inefficiencies that are hindering digital growth. Remove friction in workforce – system interactions and optimize processes that enhance productivity.

Improve the employee experience

Build engaging digital experiences that increase the satisfaction of employees and enhance productivity through providing collaborative, work anywhere, digital workplaces that meet the requirements of collaborative teams.

Drive continuous improvement & Ensure ongoing ROI

Evaluate your ROI on technology investment and digital initiatives in context of “real” business value. Acumen provides ongoing access to metrics that you wish to continue tracking in order to ensure continued ROI against your investment, and helps you identify ongoing opportunities to optimize your organization.

Golden Thread Reporting

Define and communicate the strategic goals and business objectives, linking the digital initiatives that support each. Configure and measure the KPIs for each initiative enabling you to quickly review the status of each and how well they are contributing to the achievement of specific business objectives.

Configurable Dashboards and KPIs that matter to you

Get accurate status updates, based on data from thousands of endpoints across your entire IT estate to get immediate access and visibility to the KPIs that matter. With configurable dashboards, KPI scores, data analytics with roll-up and drill down, you’ll get the right information, at the right time.

Manage and measure the impact of digital transformation

Understand your current capabilities

Measure and profile your organization, teams, and individuals to understand their digital agility. Analyze both the technology already in place and the workforce’s ability to absorb change and utilize IT.

Plan for success, deploy with confidence

Identify suitable early adopters who can act as champions and lead pilot groups. Create the best possible deployment strategy, prioritizing and staging deployments based on employee capabilities and readiness to change.

Drive adoption

Target, promote, and track application use. See which employees, teams, roles, and locations require help. Create power users and get employees to master critical apps.

Accelerate standardization on accredited applications

Gain accurate usage data on all applications across the IT estate and leverage KPIs and insights to better understand where targeted actions will help achieve greater adoption of corporate solutions.

Minimize risks

Vastly reduce the number of failed projects by always focusing on the top priorities. Know what’s going on, identify risks to success early, and solve small issues before they become big problems.

Track progress – see the whole picture

Work on the right things and increase project quality and efficiency. Gain increased visibility and monitor progress through both standard and configurable dashboards that provide immediate access the data, KPIs, and insights needed to keep digital initiatives on track.

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