Score and Benchmark Digital Agility

Enhance digital agility and realize the value by measuring what matters

Digital agility is a measurement of how easily an organization, team or individual can adapt to changing business needs by leveraging digital technologies. This can include optimizing current digital processes and upgrading hardware and software, or embracing completely new technologies and channels.

By becoming more digitally agile, organizations improve their adaptability in every area of business – from being able to quickly launch new services to customers, to easily deploying new tools to their hybrid workforce.

The benefits of Acumen

Measure, score, and optimize digital agility to help benchmark current capabilities and identify priorities for change

Identify and leverage the skills of digital champions whilst identifying those in need of support and wrapping the appropriate training and skills transfer to enable success across the team

Compare segments by role, team, and location for benchmarking and improvement tracking

Improve employee productivity by removing digital friction, identifying best practice and accelerating adoption, enabling the whole team to adapt and collectively respond to changes in work practices.

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Configurable Digital Agility Scores

The Digital Agility score is a measurement calculated using the collection of priority KPIs that the organisation wishes to track on a weekly basis across every user in the organisation. KPIs summarise low-level technical metrics that relate to an employee’s digital experience and productivity. The agility score can be calculated for a Person, a Group or an Organization using a collection of KPIs that are defined by the administrator. Agility scores are scored out of 360; 360 being the maximum.

Score and Benchmark Digital Agility and show improvement over time

Acumen helps you assess and benchmark the digital competency of your workforce today and identify gaps in current technology utilization. Compare different segments by role, team, and location, to enable your organizations to benchmark and measure improvement systematically.

Automated recommendations then help you drive greater adoption of digital technologies that enable agile operations, and track how these changes are helping you achieve your goals.

Identify Digital champions and support employees where needed

Measure the digital agility of individuals to identify digital champions and leverage skills when rolling out new technology initiatives. Gain the visibility needed to identify tools and systems that are not being used to their full extent, and processes that aren’t being followed optimally. Visibility into day-to-day technology usage and habits enables digital leaders to spot those team members who aren’t thriving in a hybrid working model, and then to provide the necessary training and support to address skills gaps.

Never miss a chance to prevent problems

Establish key performance indicators

For consistent comparison across organizational cohorts and an elegant way of ensuring the direction of travel for DEX is correct.

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Define and Measure Transformation Initiatives

Aggregate KPIs and establish key milestones to aid progress and quickly focus in on those items that need the most attention