Digital Employee Experience Platform

Improve digital employee experience. Maximize productivity and engagement.

Gain a deeper understanding of employee productivity and engagement so you can make more informed data-driven decisions about your digital workplace. 

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The best digital experiences rely on Scalable Software

  • CHI
  • Baker
  • SES
  • Assore
  • HBO
  • AO Sherman
  • Entergy
  • Health First
  • Westlake

Transform digital efficiency and employee satisfaction

Get actionable digital employee experience insights with Acumen from Scalable. With our DEX management platform you can find and fix digital friction with confidence.

  • Improve the end-user experience
  • Eliminate productivity roadblocks
  • Optimize costs
  • Build a better digital workplace
  • Protect employee well-being
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Game-changing solutions for employee experience leaders

Whether you’re an IT manager, HR director, line of business manager or dedicated digital experience leader, our platform can help. Accelerate digital transformation, analyze experience data across different groups, understand where and why your employees are frustrated or losing time, improve remote workplace performance and much more. 

A DEX platform with a difference

Transform your digital employee experience with our platform's three critical capabilities. First, endpoint intelligence analyzes performance metrics, application usage, and user behavior to identify DEX pain points. Second, our task mining feature provides step-by-step analysis of employee journeys, uncovering workflow bottlenecks and automation opportunities. Finally, our work pattern analysis delves into user behavior to highlight DEX issues and potential engagement risks.

End User Experience Management

  • Dramatically improve employee digital experience
  • Establish digital experience KPIs
  • Identify and eliminate digital friction
  • Accelerate digital transformation
  • Streamline costs based on user requirements
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Optimize employee productivity

  • Optimize process that enhance productivity
  • Support new ways of working across your entire organization
  • Understand work patterns and trends
  • Protect employee well-being
  • Ensure governance and compliance
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50%

Workers say poor DEX makes them less productive

29%

employees wanting to leave due to poor DEX

47%

Employees experience high Digital Friction

Customer success stories

Hybrid Work, Solved: Acumen's Role in Elevating Hybrid Productivity.

  • Line managers and HR work together to support employee well-being and reduce the risk of burnout using data and insights on work patterns to identify staff that are working excessively long hours.
  • By analyzing use of collaborative platforms, the company identified that some individuals had started to become isolated and take appropriate action.
  • The company uses work pattern data to assess return to office requirements and plan appropriate office services.
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Acumen Hybrid Optimization
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Acumen Empowers IT to Resolve Issues Fast, Keeping Teams Productive Anywhere.

  • Identified issues around poor Wi-Fi performance, specifically for a group of remote workers
  • Identified device stability and utilisation issues for a specific device configuration were increasing. The company worked with the manufacturer and determined that the issues was with an outdated firmware.
  • IT Support were able to identify all other employees that had the same device configuration, allowing them to proactively update them before issues started occurring.
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From Friction to Flow: Acumen Transforms Frontline Worker Efficiency.

  • Identified unnecessary application switching due to missing functionality that resulted in several hours of wasted time each week, for each of their 15,000 frontline staff.
  • Resulted in high error rates from miskeying of data and user frustration and dissatisfaction.
  • A minor change to the inhouse application eliminated the issue delivering faster processing times and significant savings.
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License Optimize

From Hidden Costs to Major Savings: Acumen Delivers 200% ROI.

  • The company estimates a 200% return on investment in the first year alone from Acumen.
  • Enabled license optimization by right-sizing the license requirements for the main token-based applications based on accurate usage data.
  • Identified bad practice that incurred unnecessary costs. Rationalized the engineering application portfolio, leading to consolidation, modernization and further cost reductions.

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Get started with Scalable

Sign up now and we’ll show you our DEX platform Acumen in action with a no obligation free personalized demo at a time that suits you.  

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