As IT environments become more complex and fragmented, it is difficult for your IT teams to gain end-to-end visibility into user journeys and ensure a positive, seamless end-user experience.
Coupling DEX observability with Key Performance Indicators, Acumen enables decision makers in the C-Suite, IT and HR to gain objective evidence of how hybrid and remote working models are performing, and deep visibility into employee productivity and engagement.
With full endpoint visibility and contextual metrics, Acumen helps identify performance issues and digital friction across user devices and user journeys, irrespective of location.
Acumen offers a suite of capabilities to measure, score, and optimize the digital employee experience systematically. Track experiences over time and predict potential productivity degradation. Compare different segments based on roles, teams, and locations allows for benchmarking and continuous improvement initiatives.