Client and PC Lifecycle management software is an important discipline within IT asset management. While Windows PCs have been the mainstay of many IT groups, organizations now must manage mobile devices, virtual machines, and Macs through their lifecycles.
This software enables IT to perform familiar lifecycle management tasks such as software distribution, inventory, patch management and OS deployment across a diverse array of devices and operating systems. Client and PC Lifecycle Management software also must enable IT to manage these assets through a wide variety of procurement sources, purchasing processes, credentialing or enrollment, various reassignments and recycling, and finally device retirement.
Industry analysts estimate that 80 percent of the total cost of PC ownership is incurred after purchase, falling somewhere between $7,000 and $13,000 per PC per year. For many IT organizations, there is no higher priority than gaining control of this astronomical cost.
But that’s easier said than done. Here’s why: The needs of IT—for control, standardization, and analysis—often conflict with the needs of users—for flexible solutions, availability, and responsiveness.
Over the years IT groups have used various desktop management solutions to tackle the problem, with limited success. Today, PC lifecycle management (PCLM) provides a cohesive and effective solution. PCLM is the practice of managing end-user systems from purchase to retirement. It covers everything from initial deployment to upgrading, patching, and decommissioning your systems. Though it sounds like traditional desktop management, PCLM is different in one key way: It requires that you integrate your management process with your management product. Without this integration, PCLM will not work.