Digital Employee Experience

digital employee experience

Build exceptional digital employee experiences

The pressure is on IT teams to deliver a positive digital employee experience that enhances employee satisfaction, productivity, and empowerment. Staff and distributed teams across the globe need constant access to services such as team collaboration, file sharing, web conferencing, telephony, virtual desktops, and access when on the go, working remotely or traveling between client meetings. Digital workplace initiatives are focused on meeting this need.

Deliver exceptional digital employee experiences with flexible, work from anywhere digital workplaces and realize substantial benefits:

  • Improved workforce productivity. Remove friction in workforce – system interactions and optimize processes. Provide collaborative platforms that enhance teamwork.
  • More access to scarce talent. By enabling remote working and new work from anywhere digital workplaces, give wider access to the best employees.
  • Improved staff retention. Increase employee satisfaction end ensure greater levels of well-being.
  • Greater levels of innovation. Teams can become more effective by collaborating and sharing best practices with one another.

Remove friction and blockers to end user productivity

Acumen delivers workforce analytics that help you build exceptional end-user experiences and optimize systems and processes, eliminating friction and increasing productivity. Quantify end-user experiences and provide optimal end-user computing performance.

Improve Digital Employee Experience

Acumen provides deep insight into end users’ usage and experience data and the technologies they use to get work done, delivering KPIs and actionable insights and recommendations that improve the digital employee experience, drive adoption and boost productivity throughout the company.

Use Workforce Profiling to better understand workforce dynamics and insights:

      • Review the employee experience and highlight opportunities to improve employee satisfaction through early identification of issues
      • Track Aggregate Prominence to identify isolated groups in your organization.
      • Identify support or training requirements from technology usage
      • Use workforce analytics to map adoption to individual performance reviews
      • Understand how diverse or consistent your team and departments are by role or location
      • Track Team Digital Agility over time and understand specific KPI trends
      • Determine how users are interacting with technology that is planned for change, and track before & after
      • Decide how best to map users to change plans

See Our Resources

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