Scalable Software anuncia la integración con la solución móvil-Primero de Gestión de Servicios de EasyVista

  • Publicado por: Scalable Team

Integration of Scalable’s IT asset management capabilities into EasyVista’s ITSM Platform Empowers Service Desk Managers to Move with Greater Insight and Speed

AUSTIN, TX – November 1, 2016 - Software escalable, Inc., a leading provider of SaaS-based IT asset and software management solutions for enterprises, today announced technical integration with EasyVista, a leading provider of service management for IT organizations. This integration allows for data exchange between Scalable Software’s Asset Vision® RegistryTM IT asset management product and EasyVista’s service management platform.

With this integration, the following new capabilities are available to service desk professionals on the front lines supporting end users:

  • Dependency Mapping with Asset Vision Registry – Service desk professionals can automatically detect dependencies between different IT elements in their environment and map that out graphically, ensuring that should an IT issue happen, the service desk can quickly spot and fix the root cause.
  • Discovery with Asset Vision Registry – Service desk professionals can automatically discover all of the elements in their IT environment from software and virtual machines to PCs and hardware with no human interaction needed—a process that is often painfully manual and time-consuming.
  • Software Assurance with Asset Vision Registry – Service desk professionals can discover all of the different installations of software in their environment across a wide variety of vendors and track usage of that software, ensuring the company is never out of compliance in a software audit while making it possible to reallocate licenses from light users to heavy ones.

The more intelligence we build into our ITSM platform, the more we can improve service to end users wherever they are,said Jamal Labed, COO, EasyVista.With this important integration with Scalable Software, we are empowering those hardworking people at the service desk with additional insights designed to improve and accelerate service requests while remaining compliant.

We’re thrilled to be embedding our innovative solutions into a global ITSM solution like EasyVista,said Bruce Aboudara, Senior Vice President of Marketing and Business Development at Scalable Software.This is another great example of how our tools help companies reduce cost, waste and risk while improving the day-to-day experience of IT professionals.

Available now for joint customers this data exchange integration is offered at no charge from Scalable.

Scalable is demonstrating this data exchange integration at FUSION16 in the EasyVista Booth #203.

Supporting Resources

Acerca del software escalable

Fundada en 2008, escalable es el editor de Visión de activos. Dedicada a la innovación en herramientas informáticas para gestionar las complejidades de la era de la nube, escalable enfatiza el descubrimiento sin agentes, medición de uso forense, la normalización y la gestión de licencias, mientras que proporciona integraciones estándar de la industria para promover el intercambio de organización. Con base en Austin, Texas, Asset Vision aborda los desafíos de TI en todas las verticales.

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Visión de activos es una marca comercial registrada de Scalable Software, Ltd.

About EasyVista

EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN.

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Contacto con los medios:
Bruce Aboudara
SVP de marketing & Desarrollo de negocios

Autor: Equipo escalable