Integration of Scalable’s IT asset management capabilities into EasyVista’s ITSM Platform Empowers Service Desk Managers to Move with Greater Insight and Speed
AUSTIN, TX – November 1, 2016 – Scalable Software, Inc., a leading provider of SaaS-based IT asset and software management solutions for enterprises, today announced technical integration with EasyVista, a leading provider of service management for IT organizations. This integration allows for data exchange between Scalable Software’s Asset Vision® RegistryTM IT asset management product and EasyVista’s service management platform.
With this integration, the following new capabilities are available to service desk professionals on the front lines supporting end users:
- Dependency Mapping with Asset Vision Registry – Service desk professionals can automatically detect dependencies between different IT elements in their environment and map that out graphically, ensuring that should an IT issue happen, the service desk can quickly spot and fix the root cause.
- Discovery with Asset Vision Registry – Service desk professionals can automatically discover all of the elements in their IT environment from software and virtual machines to PCs and hardware with no human interaction needed—a process that is often painfully manual and time-consuming.
- Software Assurance with Asset Vision Registry – Service desk professionals can discover all of the different installations of software in their environment across a wide variety of vendors and track usage of that software, ensuring the company is never out of compliance in a software audit while making it possible to reallocate licenses from light users to heavy ones.
“The more intelligence we build into our ITSM platform, the more we can improve service to end users wherever they are,” said Jamal Labed, COO, EasyVista. “With this important integration with Scalable Software, we are empowering those hardworking people at the service desk with additional insights designed to improve and accelerate service requests while remaining compliant.”
“We’re thrilled to be embedding our innovative solutions into a global ITSM solution like EasyVista,” said Bruce Aboudara, Senior Vice President of Marketing and Business Development at Scalable Software. “This is another great example of how our tools help companies reduce cost, waste and risk while improving the day-to-day experience of IT professionals.”
Available now for joint customers this data exchange integration is offered at no charge from Scalable.
Scalable is demonstrating this data exchange integration at FUSION16 in the EasyVista Booth #203.
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About Scalable Software
Founded in 2008, Scalable is the publisher of Asset Vision. Dedicated to innovation in IT tools to manage the complexities of the Cloud era, Scalable emphasizes agentless discovery, forensic usage metering, normalization and license management, while providing industry standard integrations to promote organizational sharing. Based in Austin Texas, Asset Vision addresses IT challenges across all verticals.
For more information, visit www.scalable.com.
Asset Vision is a registered trademark of Scalable Software, Ltd.
EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN.
For more information, visit www.easyvista.com.
SVP Marketing & Business Development