Measure, optimize, and transform end-user experience, productivity, and cost
Acumen provides the data organizations need to reduce complexity and cost, enhance the employee experience, unlock productivity, and future-proof their businesses through deep understanding of how people and systems operate.
The key indicators provided by Acumen predict how well positioned you are to adapt and respond rapidly to changing market factors. Acumen supports organizations at every stage of a digital transformation initiative: planning, migration, and post-deployment. Acumen delivers the metrics you need to support the business case, to keep change on track, and to validate success in a post-deployment environment.
Digital Experience & Adoption
See at a glance how your investments are being embraced by the workforce, and if you are achieving your strategic goals with them. Easily see where gaps exist, so you can focus your messaging and training in the right areas. Acumen translates all successes and challenges into a digital agility score: an index of employee digital talent and readiness that you can use to baseline and de-risk your organization for future change.
Workforce & Systems Analytics
Acumen provides powerful insights about work patterns that can be used to improve the user experience, streamline disconnected tactical solutions, and drive better ways of working consistently. Evaluate user journeys to detect blockers and flaws. Eliminate friction to improve productivity and enhance the end user experience, unlocking the unrealized growth potential for the organization’s workforce.
Next Gen ITAM
Go beyond traditional ITAM capabilities with a comprehensive view of all assets; technology, people, and processes, and understand their impact on key business objectives and digital initiatives. Gain control and insight with a unified view of resources and how they support IT Operations, business operations, and business change.
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