Customer Stories

Customer Stories

Assurance and Technical
Services Company

An international provider of assurance, assessment and technical services focusing on safety and performance in the most complex of environments, from industrial plants and manufacturing facilities to oil rigs and ships.

Organization Size:  8,500 devices, used by 7,000+ employees in 150 offices in 80 countries 

Challenge:  This global organization with operations in 80 different countries needed to manage its IT landscape to effectively measure software usage, track assets and control licensing costs.  The organization needed an IT management solution for its highly distributed, heterogeneous environment.

  • Obtain software usage information to drive application portfolio
  • Improve license compliance and harvesting
  • Identify hardware and software assets that can be reconfigured recycled or retired.

Benefits:

  • Installation and usage reports are now run daily to assist with decisions on software purchases, license renewals and software upgrades
  • Customized, real-time reports providing information for hardware and software asset tracking, refresh and upgrade, harvesting, auditing and compliance.
  • Enhanced decision-making to assist with end-to-end asset life cycle management.
  • The Asset Vision agent is the only mechanism for determining when remote PCs were last used and software usage on the remote devices
  • Service Dependencies – Asset Vision identifies dependencies between devices providing services, tracking and reporting on the inter-dependencies between servers allowing the organization to better understand the technical and application related dependencies between their servers.

International defence, security,
and aerospace company

A premier civil engineering firm focused on the defense, security, and infrastructure markets. With nearly 80 years of experience, they deliver cyber-physical security and advanced technology solutions to federal, regional, and local government agencies, as well as to private industrial customers worldwide

Organization Size: In excess of 70,000 people in more than 40 countries

Benefits:

  • Identified >$5M of software savings from unused or underutilized software.
  • Provide metric data for true ups and audits in the workstation and server datacenters.
  • Manage migrations for software that has been slotted for end of life.

Global Financial Institution

One of the world’s largest banking and financial services organisations serving more than 40 million customers through global businesses: Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Their network covers 64 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

Organization Size: 233,000 employees, 64 countries, ~3500 locations

Benefits:

  • Identified >$6M of software savings in just 3 desktop products.
  • Successful asset inventory for 97% of global user community.

Global Engineering and
Construction Services

An international technical professional services company that provides a full spectrum of engineering and construction professional services including consulting, technical, scientific and project delivery for the government and private sector.

Organization size:  In excess of 40,000 employees operating in 400+ offices in over 40 countries.

The Problem: Visibility on third party software costs across the enterprise, where licensing models include perpetual, subscription, and tokenized usage pricing and the need to gather and analyze usage to determine underutilization and therefore potential savings.

Benefits: Identified opportunities to optimize software consumption and accurately align need to usage that could lead to future contracts being negotiated at a seven-figure reduction

Energy Company

An integrated energy company engaged primarily in electric power production and retail distribution operations. With 40 power plants across North America, including nuclear power, the company delivers electricity to more than 2.5 million utility customers.

Organization Size:  Approximately 20,000 devices, 13,000+ employees, across more than 40 locations.

Benefits:

  • Supports 5 year hardware upgrade cycle and quarterly purchase validation
  • Supports cradle-to-grave asset management via Remedy integration
  • Enables rapid compliance analysis

Food Distribution

A global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities and lodging establishments.  With more than 50,000 associates, the company operates more than 320 distribution facilities worldwide..

Organization Size: 35,000 devices, 320+ Locations

Benefits:

  • They have 35K nodes running, actively monitoring usage on over 100 nodes for cost reduction, compliance, setting standards
  • Track system HW configuration and usage for budgeting and OS migrations
  • Generate quarterly reports on IT assets per department/location for chargeback

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