Scalable offers a range of professional services to support both our partners and customers. Designed to help you get the most from the software and also integrate with existing tools and procedures, our training and services offerings are guaranteed to accelerate the return on investment in our software.The training and services are delivered by experts in their respective fields. Our professionals have many years of experience in, not only their domain of expertise, but also the subtle ways in which consultants can ensure value is truly conveyed.
Download the Professional Services Datasheet here
If you are interested in any of the professional services we offer please register via this button and one of our consultants will contact you.
- Installation & Configuration
- Upgrade & Training
- Windows 7 Migration
- Packaging & Deployment
- Implementation Healthcheck
- Acceleration Programs
- General Product Training
What better way to jump start a project than taking advantage of our specialized skills and experience. We will perform a needs analysis and design an implementation from the ground up. Our technicians will install the server, deploy agents, and package up a base application loadset. We can quickly identify and address product and environment issues. We will then hand over a working system with a procedure in place.
Product installation packaged with product training is the best way to ensure successes!
What is included:
- Needs analysis
- Complete implementation
- Custom Training
- Server configuration
- Package creation
Our team will listen to your needs and make recommendations on how our Product should be implemented. We will then deploy and configure the server to Scalable Software specifications; working along side the administrative team to implement and execute the workflow process while focusing on product understanding and optimization
Let our Professional service Technicians assist to make the upgrade process as painless and as fast as possible. Our technicians have indepth, specialized knowledge and know the best and most efficient way of upgrading. We will also provide custom training and procedure documents to ensure an efficient go forward system. Ensure a successful upgrade by taking advantage of our technicians knowledge and experience.
What is included:
- System Overhaul
- Full Agent Upgrade
- Server upgrade
- Database analysis and upgrade
- Custom training
- Process Optimization
Our team will analyze the in-place process and make recommendations on improvement. Once a go forward plan is complete we will then upgrade the servers and agents to the desired build level. The service will include hands-on training focusing on product understanding and process optimization
Migrating to Windows 7 is a major network change filed with unexpected issues. Our experienced technicians have been
through the process of upgrading to Windows 7 and know what works and what does not work. Let us help you perform a smooth and successful migration.
What is included:
- Packaging Windows 7 Applications
- PXE install for Windows 7
- Personality Backup & Restore
- Multiple loadset templates
- Hands free migration process
Our technicians will assist in packaging all necessary applications to be compliance with Windows 7. We will then configure and Set up PXE Windows 7 Deployment with WinINSTALL LMS. All of your hardware loadsets will be supported. We will then setup a migration strategy for ensuring all user personal data and configurations are migrated to Windows 7. We will leave with a working, zero-touch or light touch system to upgrade or migrate your machines to Windows 7
Packaging software can be a time consuming task. Our Professional service technicians have the expertise to package any applications and prepare it for network distribution. Save time and money and ensure a successful deployment. Any package, any configuration.
Our technicians can also assist in the deployment of applications. We can set up a multi-step process and apply logic in any install. Our technicians can ensure a successful deployment by maintaining a presence throughout the entire project.
What is included:
- Detailed customization
- Save time and resources
- Ensure Successful Deployment
- Guaranteed
We will package any application to your specifications and we will guarantee they will work in your environment. Optionally our team can assist in the application deployment and maintain a presence throughout the deployment project.
Custom Packaging
These projects are designed to address a unique packaging requirement you may have. Usually they are complex packaging exercises for customer applications or to support an installation specific package deployment requirement. We will work with you estimate the scale of the task and create a customized quotation accordingly. Register here and one of our consultants will contact you to discuss your needs.
Simple Packaging
Simple packaging requirements are generally completed within two hours. They are the kind of routine packaging tasks we encounter frequently in customer engagements which enables us to complete them rapidly. Simple Packaging is normally used to re-package commercial off-the-shelf (COTS) products from vendors such as Microsoft, Adobe and Symantec. Register here and one of our consultants will contact you to discuss your needs.
Packaging Video Training
Scalable provides online training for the most common packaging requirements. Registration and payment for these videos can be made online and a follow-up link to the video will be provided in a fulfillment email. To see the list of available training videos click here
This service is geared for customers who have our systems in place and need a refresher or to bring a new administrator up to speed. An admin may be new to the product and stepping into a in-place system left behind by employee turnover. We can perform a needs analysis interview, analyze the in place system. Our team can quickly identify and address product and environmental issues. We can then create and document a work flow and refine the current procedure to optimize performance. We recommend a health check every 3 to 4 years.
What is included:
- Needs analysis
- System Overhaul
- Procedure design
- Custom Training
Our team will analyze the in-place process. We will work with the administrative team focusing on understanding the product and procedure. We will then make recommendations on optimizing the system. We will document the workflow
We will analyze your current operating procedure and make recommendation for optimizing your system. There is always more to learn. We can show you how to take the next step and setup a complete ITAM system! This is geared for experienced administrators that are already familiar with the product.
What is included:
- Advance Training
- Fully utilize product features
- Build and streamline procedures
- Get the most out of the product.
Our team will analyze the current in place process and make recommendations based on optimizations. This will include hands-on training for the administrative team with a focus on product understanding as well as more in depth theories to help improve ROI. We will also document the workflow
Get a head start and ensure success to a new project with knowledge. Our training courses can give you’re the knowledge and skills needed to spearhead a successful implementation. Flexible outlines allows you to remove and add sections to the course to custom tailor to your needs. Packaging product implementation with training is the best way to ensure a successful project.
What is included:
Onsite training:
The full course consists of 3 days with 3 hours of free time reserved for the final day. Course details can be read in the course outline. The free house can be used for application packaging or partial product implementation.
On-line training :
The is best when broken up into 4 classes consisting of 3-4 hours each. We cover the majority of the on-site course but leave the students to run labs on their own time
