OEM Partners
Leveraging the Power of Scalable for Competitive Advantage
OEM Partners
OEM Partner
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Description
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Relationship
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For 30 years the USU Group has offered its customers future-ready application solutions, products and consultation focused on all aspects of the knowledge business. The most importan products available form the group are are Valuemation and Knowledge Center. Valuemation provides its customers with a comprehensive overview of their IT processes and infrastructure, allowing them to chart, track, allocate and actively manage their costs. KnowledgeCenter leverages all the knowledge within an organization by means of an integrated search and navigation system, and via a portal to call centers and service centers. |
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USU has embedded Scalable’s application usage metering technology within its Valuemation product. Valuemations leading IT asset management analysis is now extended to include details on real application utilization. This enables Valuemation to report on those assets no longer being fully utilized. |
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ICCM Solutions are providers of revolutionary software and superior services to organizations aspiring to Best Practice Service Management. Rather than the legacy “application development” driven approach that many vendors in the market have adopted, ICCM’s forward-thinking approach blends their first-class Service Desk tool with the functionality of business process management in the form of Metastorm BPM®. This collaboration delivers unparalleled Service Management capabilities across all industries and business functions in almost every geographical region. |
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ICCM uses the discovery, inventory and usage metering features of Survey to support its service management implementations globally |
