What does IT asset management have to with moving a menagerie across the country? A lot, it turns out. And if, like me, you own six dogs, one cat and a snake, you might be glad to have ITAM experience when moving!
I’ve been doing asset management in various forms over the past decade, and I now am a Senior Sales Engineer at Scalable. In my posts, I’ll be sharing my experiences, and what I’ve seen others go through.
Back to the move: I’ve heard IT asset management called “herding cats,” which is not too dissimilar to squeezing 285 pounds of fur and scales into less than 50 square feet for 36 hours over 1300 miles. This would have been impossible if my wife and I had not prepared for the journey.
Similarly, IT asset management projects, whether ongoing or new, are a journey. And this journey also requires thorough preparation to make sure the IT asset “menagerie” is reliably identified and moving in the right direction.
I was pretty stressed before we developed a plan for our move. What I was feeling is what I had seen others deal with—the stress of the struggle to deal with complexity and deadlines. I’ve seen IT technicians and administrators beat down by the lack of definitive hardware inventory estimates, and the uncertainties about what software is installed. Their IT assets are the menagerie, and they are overloaded with endless “cat herding.”
In this blog post, I want to outline some IT Asset Management tips that will help our readers—and new users of Asset Vision—quickly prepare for their new or ongoing IT asset management journey.
IT Asset Management Tips to Get Started
TIP #1: Determine stakeholders who can assess the value of ITAM data.
An important element in successful management of your IT assets starts with identifying interested parties and associated ITAM needs. These are the stakeholders that will be able to determine what data is the most valuable, and how they want it tracked and reported.
Asset Vision users: To support stakeholder needs, Asset Vision allows you to provision as many users as you need to access the asset reporting web interface. You identify roles that match the level of access and update capability you want for each type of user in the system. In this way, you can use Asset Vision to share the value of asset data with stakeholders across your enterprise.
TIP #2: Baseline the IT Asset Management inventory data you expect to see.
Any IT asset manager has seen this question before: “So, how many computers do we own?” And as our more experienced readers may know, there’s not always an easy answer. But to establish an IT asset management program or to sustain one, there needs to be a definitive answer to that question. Endpoints mean access points to cloud-based software and web applications, in addition to the software that’s installed. Setting a baseline for hardware greatly improves your ability to identify all the related asset data.
Asset Vision users: You can prepare baselines using Asset Vision by importing information about your expected hardware data, and then reconciling it against what Asset Vision has discovered. Asset Vision enables you to track the progress of your gathering asset data. Due to some interesting features of Asset Vision’s discovery process, you may also find machines that your current tracking systems have not yet found.
The additional three tips will be posted next week; if you need them sooner, please comment and let me know!