Archive: July, 2010
Memory Leak
By Brian Friesen on Jul 30, 2010

Memory leaks – part 3

Last week I talked about UMDH to find memory leaks in the user-mode heap.  This tool probably covers 95% of memory leaks, but there are other ways to leak memory.  I wouldn’t be surprised even people who are very familiar with UMDH haven’t heard of today’s utility.  It’s a tool from Microsoft called LeakDiag. LeakDiag [...]

SaaS
By Mark Cresswell on Jul 25, 2010

Customer Feedback on SaaS Benefits

SaaS benefits for both vendor and consumer are well-documented. In listening to a Scalable ITAM customer last week I was surprised to hear which one seemed to be the most valuable. Even the best software sometimes works in unexpected ways. Vendor support services exist to resolve these issues and their contribution can dramatically affect the [...]

Dell
By Brian Friesen on Jul 21, 2010

Disillusioned with Dell

It use to be if a friend or family member was in the market for a computer and they asked me what brand to buy, I would say without hesitation Dell.  However, I no longer recommend Dell.  The problem is one of quality.  The computer business has become increasingly competitive, and in order to stay [...]

Memory Leak
By Brian Friesen on Jul 21, 2010

Memory leaks – part 2

In my last post I introduced UMDH and talked about how it uses snapshots to find memory leaks.  In this post I’d like to talk more about how to use it and more importantly tips for improving accuracy. The output from UMDH is organized with the largest leak at the top and the smallest at [...]

UNIX
By Grygorii on Jul 14, 2010

Unix tips: how to find out a process ID

There are several common situations when we need to find a specific process and kill it. I’ll talk today about two of them: 1. we know a process name and 2. we know a port which process listen to. We know a process name If know a name of the process we want to know [...]

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